Terms of service
Last updated
What Exchange does
Exchange is an app that uses your Alpaca API keys to show your Alpaca account and send orders to it. Alpaca is your broker, not Exchange. Alpaca holds your money and positions, fills your orders and is bound by its own terms with you. Exchange never holds funds, and nothing in Exchange is investment advice.
By signing up you agree to these terms and to the privacy policy.
Signing up
- You must verify your email before you can sign in with a password.
- Sign-up may be closed, or open only to invited email addresses.
- You need your own Alpaca account. Exchange doesn't open one for you.
- Keep your password to yourself. What happens in your account is your responsibility.
Your keys and your orders
- Adding keys lets Exchange read that Alpaca account and place, change and cancel orders in it when you or a workspace member asks.
- Exchange sends each order as entered. Check the symbol, side, quantity, order type and whether you're on paper or live before you confirm.
- Closing a position or canceling all orders acts on every matching item in that Alpaca account, including ones placed outside Exchange.
- Prices, charts and news come from Alpaca and can be delayed or wrong. Alpaca's own records are the final word on what was filled and at what price.
Workspaces
- Keys added to a workspace belong to that workspace and stay when the person who added them leaves.
- Anyone whose role allows trading can place orders with the workspace's connections, live ones included. Owners and admins choose those roles and answer for who they invite.
- Every order and change is logged with the name of the member who made it.
- A workspace always keeps at least one owner.
Crypto deposit addresses
Exchange shows the deposit addresses exactly as you saved them. Crypto sent to a wrong address or on the wrong network usually can't be recovered. Check the address and the network against Alpaca before you send anything.
Things you can't do
- Use keys or an Alpaca account you aren't allowed to use.
- Use Exchange to break the law, Alpaca's terms or market rules.
- Try to get into other people's accounts or workspaces, or overload the service.
Open source
The code is public on GitHub. These terms cover the hosted service on this site only. If you run your own copy, you run it on your own terms.
No guarantees
Exchange is provided as is. It can have bugs and outages, and Alpaca can too. As far as the law allows, we aren't liable for trading losses, orders that didn't go through, orders sent as entered, or losses from delayed or wrong data.
Ending your use
You can stop at any time. Remove your connections, or revoke the keys in Alpaca. To delete your account, email support@treid.app. We may suspend an account that breaks these terms or puts other users at risk.
Changes
When these terms change, the date at the top changes too. We'll email you before a change takes effect.
Questions about this page? Email support@treid.app.